Privacy & Security Policy

Our privacy policy in summary is this:

• We do not collect any information on you unless you give it to us.
• We do not share or sell any information to any other organization unless we ask your permission.
• We do not keep your credit card information online and we require you to re-enter it for every order for security reasons.
• We only store your name, address, phone number, e-mail address and your preferences.
• We only store your order information for customer service, tax purposes and summary sales information that is only used internally for marketing and sales purposes.
• We train all of our employees who have access to this information in the handling of the information and maintain policies to keep it secure.
• Our site is supported by a major ISP with appropriate firewall and other technology to maintain security.

European Union Formal Privacy and Security Policy

For our customers in the European Union, we provide the following OECD-format privacy statement.

Information about our Organization and Web site

Modern information and communication technologies play a fundamental role in the activities of an organisation like Kooler Design Studio.

We are based in Pleasant Hill, California, USA.

Our principal activity is: Design of craft- and lifestyle-related merchandise and books.

Our privacy policy covers Kooler Design Studio and its Web site: www.koolerdesign.com.

Organisation Name:	Kooler Design Studio
Address:	3527 Mt. Diablo Blvd. #256
City, Zip:	Pleasant Hill, CA, 94523
Country:	United States of America
Controller:	Linda Gillum
Web Sites(s):	www.koolerdesign.com

Providing Visitors with Anonymous Access

You can access our Web site home page and browse our site without disclosing your personal data.

The services and links of our Web site

Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Our Web site does not include links to third party Web service providers.

Automatic Collection of Information

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.

Data Collection and Purpose Specification

We collect the personal data that you may volunteer while using our services.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

To access the table of personal data collected and purposes for which they are used, please click here.

We do not collect or use personal data for any purpose other than that indicated in the table below.

If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose:

• by indicating in a box at the point on the site where personal data is collected

Children's Privacy

We do not knowingly collect personal data from children.

We do not take specific steps to protect the privacy of children who disclose their personal data to us.

We do not provide information about our personal data practices in relation to children on our home page, or at those sites on our Web site where we collect personal data.

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organisations.

Confidentiality / Security

We give you the option of using a secure transmission method to send us the following types of personal data:

• Primary personal data (such as name and contact details)

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

• Unauthorised access
• Improper use or disclosure
• Unauthorised modification
• Unlawful destruction or accidental loss

processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you

You can ask us, by:

• Sending an email (privacy@koolerdesign.com)
• Visiting this url (www.koolerdesign.com)

whether we are keeping personal data about you.

Upon request, which you can indicate by:

• Sending an email (privacy@koolerdesign.com)
• Visiting this url (www.koolerdesign.com)

We will provide you with a readable copy of the personal data which we keep about you, almost instantaneously on-line - although we may before require proof of your identity.

We will provide the information without any charge.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:

• Erased
• Rectified or amended
• Completed

We do not reserve the right to refuse to provide you with a copy of your personal data.

Privacy Compliance

To the best of our knowledge, there are no national laws or self-regulatory schemes applicable to our web site or organisation.

To the best of our knowledge, there are no global or regional regulatory or self-regulatory schemes applicable to our web site or organisation.

We cannot demonstrate that our privacy policy accords with any applicable privacy instruments.

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:

Name/designation:	Linda Gillum
Department :	Finance
Address :	3527 Mt. Diablo Blvd. #256 Lafayette, CA 94549
Email address :	privacy@koolerdesign.com
URL :	www.koolerdesign.com

We do not recommend another means by which visitors' concerns may be addressed.

Table of personal data collected and purposes for which they are used

Primary personal data/Business information

Other personal details and profiling data

Identifiers

Specific Data